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Customer Service

SUPPORT

Beer Grains Supply Co is built on a foundation of excellent customer support. Have a question about brewing, shipping & returns, a product, or want to place an order? Our knowledgeable staff is here to assist you. Call us toll-free today at 1-888-675-6407.

OUR GUARANTEE

Our ingredients are fresh and brewing supplies are excellent quality. We are committed to your complete satisfaction. If you are not completely satisfied with your purchase for any reason we will make it right. See our Shipping & Returns Policy for details.


CONTACT US

Toll-free: 1-888-675-6407
Email: info@beergrains.com
Retail Store: 464 Bank Street, Ottawa, Ontario K2P 1Z3 (OPEN NOW!) FREE parking out front on Bank St weekdays after 5:30pm and all weekend
Retail Store/Head Office: 680 Pembroke Street East, Pembroke, Ontario K8A 3M2 • 613-631-0908

CUSTOMER SERVICE HOURS

Monday to Friday - 9am to 4pm

OTTAWA RETAIL STORE HOURS

Monday - 10am to 6pm
Tuesday - 10am to 6pm
Wednesday - 10am to 6pm
Thursday - 10am to 8pm
Friday - 10am to 8pm
Saturday - 9am to 5pm
Sunday - 10am to 4pm

PEMBROKE RETAIL STORE HOURS

Monday - 10am to 4pm
Tuesday - 10am to 4pm
Wednesday - 10am to 4pm
Thursday - 10am to 7pm
Friday - 10am to 7pm
Saturday - 10am to 4pm
Sunday & Holidays - Closed

 

INFORMATION & POLICIES

Shipping Cost
Shipping & Returns Policy
Privacy Policy
Terms and Conditions
Yeast


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